Return & Refund Policy

Easy Returns:
If you are not completely satisfied with your purchase, you can return it within 30 days of delivery.

Return Conditions:

  • Items must be unused, in original packaging, and in the same condition you received them.
  • Some items, such as hygiene-sensitive products, may not be eligible for return (clearly indicated on product pages).

Refund Process:
Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or damaged.

Exchanges:
If you want to exchange an item for a different size, color, or product, please contact our support team at support@primestrengthshop.com